Q: I am new to all of this. Where do I begin?
A: Anyone is welcome to browse and search for items on our website. This site is a liquidation auction
site for business to business. You have to be either going into business or in business to place bids at
the site. If you see something you would like to bid on, or have something you would like to sell, you
will first need to become a registered user. Registration is Free and Easy!! You will only need to
register once.
Q: Why do I need to register?
A: Anyone is welcome to browse and search for items. If you see something you would like to bid on, or
have something you would like to sell, you will first need to become a registered user. Registration is
Free and Easy!! You will only need to register once. You will be asked to provide your credit card
information during the registration process. This is to verify that you can sell or buy assets that are
being liquidated at the site. The information is kept in your secure area of hte site. Please notice the
SSL.
Q: Do I have to buy or sell anything after I register?
A: No. You are not obligated to buy or sell anything by registering. Feel free to stop by any time and look
around. If you see something you would like to bid on, or decide you have something you would like to
sell, you can do so easily as a registered user. Remember, Registration is Free and Easy.
Q: I have something I would like to sell. What do I do?
A: If you would like to sell an item, register then go to the how to sell help section.
Sellers – To help you sell your inventory quickly and easily, and attract the most number of buyers,
we highly suggest you follow the following guidelines:
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Post a good photo(s) of the items you are selling — the better the photo, the easier the sale. Keep size 600px X 600px and please remember -- the lower the file size, the better for loading your auction photo. Maximum file size 500KB
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Post a photo of the case or pallet that you are offering — This can give buyers confidence.
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Post photo(s) of any displays that you are offering. The photo should be of a loaded display.
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Provide the weight of the case: case dimensions H X W X L, cubic feet per case, total cases, pallet, or load size. Our auction form requirers that this information to be posted.
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Include Case packing information within the description of the product.
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List the total pieces in the lot: # of pieces per case and total quantity
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Provide accurate descriptions of the item(s) you are selling. There is a buyer for everything.
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We offer the “ Ask Seller a Question” Feature with each posting. When a buyer asks you a question, you will want to reply as quickly as possible.
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You, the seller, are given an opportunity to rate your buyers. This is a very important feature of the auction. It helps build buyers’ reputations and makes this information available to other sellers. Your buyers will also be given an opportunity to rate you too.
Q: What about the privacy of my information?
A: Your privacy is extremely important to us. To review our policies regarding the use and management
Q: How can I change my User ID?
A: Simply fill out and submit our Change Profile form. We recommend that you consider this
carefully, as your password will be very important.
Q: How can I change my e-mail address information?
A: You can change your e-mail address information by clicking here. There are 2 steps to this
process. First, we will ask you to provide your old e-mail address or User ID, your password
and your new e-mail address. The system will then send you an email to verify your new e-mail
address.
Q: How can I change my address or phone number information?
A: You can review change or update your contact information by clicking here. You must provide
true and correct information at all times. Providing false information may result in the temporary
suspension of your account until you provide us with true and correct contact information.
Q: How do I find things?
A: Through our advanced search facility, you can look for specific items by name or item number, a
specific seller or bidder, and much more.
Q: What does the number in parentheses next to a person's User ID or e-mail address mean?
Example: isell (25)
A: This number indicates the user's current total feedback rating. You can view any user's feedback
profile by clicking on the number in parentheses. A user's feedback rating number changes
whenever a new feedback comment has been left about that user. This number may increase or
decrease, based on what type of comment has been left. A positive comment will increase this
number by +1-point. A neutral comment will not change this number. A negative comment will
decrease this number by -1 point.
Q: How do I bid on an item I am interested in?
A: Once you have found an item you would like to bid on, go to the bidding section, located at the
bottom of the listing, and place your bid in the appropriate box.
Buyers - There are certain points that we do suggest to you:
Ask seller a question is one of the most important features of the auction. Please use it's to your
advantage. By asking questions you will be an "informed buyerer".
The second important feature at the auction is rate your seller.
When placing a bid at the auction you are bidding to buy an item you will be asked for your
credit card at that time. Your credit card will not be charged and you will be paying your seller
directly once the auction is over and you have won.
Once an auction is over you will receive an email notifying you that you have won. We Will advise
you of the shipping cost plus the cost of your winning auction. You have 7 days after the auction
to pay, Payments can be made by credit card or certified check. With your auction number send
payments to Nickysb2b.com PO Box 713 New Monmouth, NJ 07748-0713 USA. After
payment is received Nickysb2b.com will make shipping arrangements between you and your
seller.
Buyers are rated based on how they conduct themselves it will help you in the long run.
Remember when placing a bid you are entering into a binding agreement to complete the
transaction providing you win. There are NO BID retractions permitted at the liquidation auction.
Remember, you must complete the Registration Process, before you can begin bidding.
Q: How do I leave a feedback comment about my experience with another registered user?
A: Just go to your won/closed auction items and you will then be able to click on the option to leave
feedback on a user for the specific closed item. Remember, once you leave feedback you may
not go back and change it.
Wholesale Bulk Lots General (49)
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